Email support
Include your .myshopify.com domain and a short description of the issue. Do not send customer personal data.
Help with Earned
Contact Prashant Janardhan Pandey for setup, billing, badge, privacy, or data-deletion questions.
Data deletion
Email support from an address authorized for the store and include the shop domain. Shopify uninstall and compliance webhooks also trigger the applicable deletion process.
Before contacting support
Confirm that the Earned theme app embed is enabled, the product is published, and the app has finished importing store data.